Imax Chair by Euro Style Review

Perfect for my Daughter's bedroom, yada yada.

Here's the problem.A plastic bracket on the back of the chair forces 1 of 2 screws to cross thread, no matter how you try it.
this is the bracket that holds the seat-back to the vertical support bar.Here's a breakdown of what happened:

-I first put in one screw.No problem.
-tried to put in second screw.PROBLEM.It's starting to cross thread.
-Good thing I'm being careful.I back the screw out.take out the other screw that I had already put in.
-now I put both screws in at the same time.I try anyway.One is still cross threading.
-now I start with the opposite side.Then tried the second screw.Cross-threading.
-I take everything off.Put the screws in without the bracket.They fit just fine.The bracket is warped.
-Now I try putting in the second screw while kneeling on the seat back, hoping that I could conform the shape of the seat to the shape of the bracket so the screws will go in straight.Nope.
-I try several times to reverse order of assembly, put in the screws at different speeds, whatever it takes.ALL the time being careful not to strip the threads.To no avail.
-I now inspect the screws.One of the screws threads are flattened down at the tip, dispite my best efforts for this not to happen.The metal they are made of is very soft.
_NOW I TORQUE THE FIRST SCREW ALL THE WAY DOWN AND BRUTISHLY CRAM IN THE SECOND SCREW.

There, that fixed it... ... sort of.The bracket is staying in place, barely.

I tried to contact the company for replacement parts.This is actually for parts that may have been missing, but I'm pretty sure my parts were defective.The bracket will always force the second screw to cross thread.They give you a fax number and a sheet with part numbers.

The fax number does not work.

Can't say if this is true for every seat they've made, but this one has been a pain.I actually had to go on line and do detective work to find the company and a phone number.I'm betting this is for corporate business.I will give it a shot though.

If you need a swank, colorful chiar, this one looks nice but might cause more that a little headache.

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Product Description:
Plastic frame and base with matching fabric. Upholstered seat and back, adjustable back with swivel and gas lift.

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